FAQs

Q: How long does shipping take?

A: Our warehouses are located around the world. For domestic orders in the United States, it will normally take 15 to 21 business days. For International orders, please allow up to 35 business days.

 

Q: Do you ship Internationally?

A: Yes! We ship worldwide and ensure we make every travel lovers an enjoyable shopping experience with us.

 

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will only be used one-time only upon purchasing of your product. Then your credit card information will be purged.

 

Q: How do I order on your website?

A: Simply find the product you’d want and click the orange “Add To Cart” button. Fill in your shipping and billing information and we’ll have your order shipped to you as soon as possible!

 

Q: Can I track my order?

A: Yes, you can. 3 Days after the order we will send you the tracking number of your order via e-mail. (Note: We do not guarantee that orders outside the US can be tracked.)

 

Q: Does SeriesBoom provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we’ll get it addressed!

 

Q: Do you offer a refund if I don’t like the product?

A: Absolutely! We offer a full refund on your order if you don’t like the product. Simply visit our Refund policy page for complete details.

If you have any additional questions that has not been addressed in our FAQ. Please contact us and we will get back to you as soon as possible!

 

Our Brand Promise

At OutdoorLife, we guarantee the highest quality in our collections and an unparalleled customer experience.

We have a full year manufacturing warranty on all our collections backed by a full 30-day money back guarantee. If you are unsatisfied with any of our products, we’ll gladly return your investment.